Reference

Open your privacy choices at 8zz

Our Privacy Policy explains how your account data, device details, cookies and UPI, Paytm, PhonePe or Google Pay records are collected, used and protected.

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8zz Open your privacy choices at 8zz
HELP PATHS

Check privacy help before you join

If your privacy question is about an account, wallet record, login alert, cookie setting or data request, contact us through the channel that matches the issue. We keep privacy requests separate from general lobby help so the right team can verify ownership, read the relevant record and respond with a clear next step. Keep your account email, recent payment reference and device details ready when you write to us.

Team online

Privacy email

Use the privacy email for access, correction, deletion and cookie questions. Share only the account email and a short description first; we will ask for extra proof only when needed.

Live chat handoff

Chat can route a privacy matter when you are logged in, but it may not complete the request there. For account data changes, we move you to a checked privacy thread.

Wallet record checks

For UPI, Paytm, PhonePe or Google Pay privacy concerns, include the date and transaction reference. Do not send full bank details unless our privacy team asks through a secure step.

ACCOUNT CARE

Browse your data safeguards clearly

We handle privacy as an account safety task, not a footer formality. The policy explains what we collect, why we collect it, how long we keep it and when we share it…

Data collection

We collect account details, contact data, device identifiers, login records, wallet references and request history. The policy links each type to a purpose, so you can see why it is needed.

Cookie use

Cookies help keep sessions active, remember security choices and understand page errors. You can change browser settings, but blocking some cookies may affect login checks and account protection.

Account security

Login alerts, device checks and verification steps help us spot unusual access. If a privacy request changes sensitive account data, we may confirm identity before making the change.

Payment data

UPI, Paytm, PhonePe and Google Pay references are used to match deposits, withdrawals, disputes and fraud checks. We store transaction records separately from general account preferences where practical.

Retention periods

We keep data only for account operation, lawful duties, dispute handling and security checks. When records are no longer required, we delete, anonymise or archive them under restricted access.

Change requests

You can ask us to correct contact data, close privacy gaps or delete eligible records. We reply after checking account ownership and whether any lawful hold applies.

Explore privacy questions before account setup

These answers explain the practical parts of our Privacy Policy in plain English for India. They cover what we collect, how payment records are treated, how cookies work, what happens when you ask for changes and how we confirm ownership before sharing account data. If your question involves local access, the answer depends on local law and is available where local law permits.

It covers account details, contact data, identity checks, login records, device signals, cookie data, wallet references and messages you send us. It also covers records created when you use account security or privacy request tools.

We use payment references to match deposits, process withdrawals, check disputes and protect your wallet from unauthorised activity. We do not need your full banking data for ordinary privacy requests.

Yes, you can ask us to correct eligible account data such as contact details or profile entries. For sensitive changes, we may confirm your identity and keep an audit record of the update.

Cookies support login sessions, security checks, saved preferences and page performance checks. You can manage them through your browser, but blocking required cookies may interrupt account access or verification steps.

We may share limited data with payment processors, verification partners, security vendors or lawful authorities when required. Each share is tied to account operation, fraud checks, dispute handling or legal duties.

Write to our privacy contact with your account email and the data you want deleted. Some records may need to stay for lawful, dispute or security reasons, and we will explain that clearly.

Timing depends on the request type, verification needs and whether payment or security records are involved. We acknowledge your message, check ownership and then share the next step or outcome.

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